Tuesday, November 23, 2010

Renewing Your Casefile Clues, Your Account, Etc.

Just to clear up a few issues based upon some emails I have had over the last several days.

1) Your Casefile Clues does not "auto-renew." If you do not renew after the expiration date, you will NOT be charged. Sometimes I neglect to delete people as soon as they should be deleted from the mailing list. You can renew Subscribers who need to renew their subscripton can do so securely here (if you don't have a PayPal account, credit card orders can be processed by clicking on the "pay with a debit or credit card link" in the middle of that page. This link will be a secure https link.



2) I use PayPal to process all transactions and Casefile Clues is not set up on PayPal as a subscription. It is set up as a one-time charge. What this means is that you won't be rebilled and PayPal doesn't keep your card in order to rebill you.

3) There is nothing to log into for Casefile Clues. You will get an email from me when I am about to delete you from the subscriber list. You will have the option of renewing using a secure link to process your credit card or you can send check/money order in the mail. Credit card payments are the preferred method for me as it is less paperwork, but checks/money orders are fine.

If you have any questions about your subscription, email me at mjnrootdig@gmail.com or michael.john.neill@gmail.com.

Thanks!

Michael

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